Our method

The digital diagnostic, in 9 steps.

Before connecting a single module, we understand your business in depth. A structured approach, repeatable from one engagement to the next — and designed to be funding-eligible.

Most digital projects fail because they start with the solution, not the problem. Our method does the opposite: a rigorous diagnostic that objectifies the existing situation, prioritizes what matters, and leads to a clear roadmap — readable by a busy executive and a funding analyst alike.

01

Scoping

A first meeting with the leader to set the foundations: scope (departments, processes, teams covered), objectives (time savings, growth, error reduction, compliance…), perceived priority issues, and the timeline of the approach.

02

Data collection

Build a factual overview before even talking to the teams: inventory of tools (ERP, CRM, business software, spreadsheets — with age, cost, real usage), volumetrics (invoices, orders, clients, org chart) and real digital practices — how information actually flows day to day.

03

Interviews

The most revealing step: the gap between the available tool and real usage. We meet the leader, the owners of each key process, and a sample of operational staff. Questions get to the point: where do you lose time? what "homemade workarounds" make up for tool limits? if you had a magic wand, what would you change first?

04

Digital maturity assessment

A scoring grid (7 dimensions, rated 1 to 5) to objectify the assessment rather than rely on an impression. The overall score is compared to an industry benchmark and serves as a reference to measure progress in a future diagnostic.

05

Process mapping

Document at least 9 business processes (sales, invoicing, purchasing, operations, HR, customer service, reporting…), including 3 identified as "high-stakes" — those generating the most friction, errors, or lost time. For each: current steps, tools, time spent, friction points.

06

Project prioritization

A two-axis matrix — potential impact × ease of implementation. We start with the "quick wins" (high impact, low complexity): they build trust before tackling heavier projects.

07

Requirements & solution analysis

For each priority project: a requirements grid (features, constraints, budget), a functional analysis comparing 2-3 solutions, and a financial analysis (acquisition, implementation, maintenance) with an estimated return on investment.

08

Change management plan

Often overlooked, yet it determines the real success of the deployment. Operational side: schedule, training, transition. Human side: communication to teams, internal champions, managing resistance. A good project poorly supported almost always fails.

09

Final report & roadmap

The deliverable that synthesizes everything: executive summary (1 page, readable in 3 min), current state and maturity score, process mapping and issues, priority projects (impact/complexity), recommended solutions, implementation and change management plan, next steps and timeline.

An approach designed for funding

Our method is aligned with the requirements of digital transformation support programs — notably ESSOR (component 1B) and the Offensive Tr@ns Num (ADRIQ). An engagement run this way is structured to be directly eligible for funding, when your company qualifies.

The 7 dimensions of digital maturity

The assessment does not rest on a general impression. Each dimension is scored separately, which shows where the company is solid and where it falls behind — and makes progress measurable at a later diagnostic.

  1. Strategy and governanceA digital vision that exists, and leadership that carries it.
  2. Process and operationsHow standardised and automated the key processes are.
  3. Technology and infrastructureFit, integration and modernity of the systems in place.
  4. Data and analyticsReliability, centralisation and actual use of the data.
  5. Digital culture and skillsHow comfortable the teams are with the tools, and how much they buy in.
  6. Customer relationship and salesDigitalisation of the customer journey, CRM, sales follow-up.
  7. Finance and reportingAutomation of invoicing, cash tracking and reporting.

What every diagnostic guarantees

A diagnostic for your business?

The initial scoping happens in one conversation. We start from your reality, not a catalog.

Let's talk about your project